If the hardware checks out, you can force Windows to reinstall the generic driver.
Legacy mouse software from other brands (like Logitech Options or Razer Synapse) can sometimes conflict with iBall drivers. Uninstall them via the Control Panel if errors persist.
Plug the dongle back into a primary motherboard USB port (prefer the rear ports on a desktop tower rather than front-panel hubs). Windows will automatically reinstall a clean copy of the driver stack. 3. USB 3.0 Interference
Fine-tune the Dots Per Inch (DPI) sensitivity settings for precise gaming or productivity tracking.
Save any open work and restart your computer to allow the registry changes to take effect.
Locate the or Support section, usually found in the top navigation bar or the footer of the homepage.
If you Google the keyword , you will see dozens of third-party websites like driverdownloadcentral.com , mydriverfinder.net , or softonic.com offering "updated drivers." Most of these are dangerous.
Select your specific operating system (e.g., Windows 10 64-bit, Windows 11) from the dropdown compatibility menu.
The iBall Achiever Duo X9 is a wireless desk set featuring a multimedia keyboard and a high-speed optical mouse. The mouse operates on a 2.4GHz wireless frequency and features a DPI switch button to adjust cursor speeds between 800, 1200, and 1600 DPI.
Hardware manufacturers frequently submit their stable driver builds directly to Microsoft. Open your system (Press Win + I ). Go to Windows Update (or Update & Security ). Click on Advanced options and select Optional updates .
Step-by-step: download and install drivers (Windows 10 / 11)
Plug the receiver back in. Windows will automatically reinstall the clean driver .
Accept the user license agreement and choose your installation directory. Click Next until the installation bar finishes.
If your mouse is not functioning, the issue is almost certainly hardware or connection-related. iBall's official support website is the best place to start for general assistance.