If an update is available, follow these step-by-step instructions to perform a firmware update on your LinkRunner AT 2000 device:
: Your unit must be on version 2.4.3 or later to claim it and use the Link-Live Cloud Service.
A failed firmware update can brick your tester. Avoid this by preparing thoroughly:
: Most official firmware updates require an active AllyCare support contract .
A firmware update might transform your LRAT-2000. Features like or IPv6 discovery are often added post-launch.
Click Update . Do not disconnect the USB cable or power off the unit while the progress bar is running. The LinkRunner will automatically reboot once the installation completes. Method 2: Manual Update via USB
Ensure the AC adapter is securely plugged into both the unit and the wall.
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Here is the step-by-step guide to updating the firmware.
Once restarted, navigate back to > Version Information to confirm that the new version number matches your download. Troubleshooting Common Update Failures
– The progress bar jumps to 99%. The LinkRunner emits a faint, high-pitched beep—a sound you have never heard it make before.
A: Access to new software and firmware updates is a core benefit of the AllyCare support contract. Once the contract expires, you will generally be unable to download new updates from NetAlly's official channels.