Release the button once the unit beeps or restarts. The system should revert to factory settings, allowing you to create a new password. 3. "Forgot Password" & Dynamic Code
Take a clear photograph or screenshot of this entire screen. Make sure the , Serial Number , and exact System Date/Time are visible. Step 2: Submit to Official Support Channels
The first step to resolving a login issue is to try the default credentials. It's common for a DVR to be left with its factory settings, especially if it was never configured by a previous owner. Here are the most common default login credentials for Hi-Sharp DVRs:
Some Hi Sharp units display a QR code or a "Device Key" on the login screen. You may need to take a photo of this and contact Hi Sharp Support hi sharp dvr reset password new
❗ Opening the physical metal housing of your device may void your active manufacturer warranty. Ensure the power cable is completely disconnected from the electrical outlet before opening the unit to avoid permanent component damage or electrical shock. Step-by-Step Motherboard Reset:
If you set up security questions during the initial configuration (common in newer firmware): Click on the login screen.
Click on the or Retrieve Password hyperlink located near the login fields. Release the button once the unit beeps or restarts
Answer the security questions you previously configured to bypass the current password and set a new one. 4. Hardware Reset (Last Resort)
If your DVR was recently installed, updated, or defaulted, it might be using factory credentials. Try these combinations before attempting hardware resets. : admin Password : Leave completely blank (just press Enter)
Before resetting, try these common defaults: "Forgot Password" & Dynamic Code Take a clear
Disconnect the hard drive cables from the motherboard and try to boot the DVR. If it boots instantly and lets you in, your drive is the culprit, not the password. Replace the drive, and the stability will return.
Before you start dismantling the unit or downloading complex software, you should try the manufacturer’s default backdoor passwords. These are hardcoded passwords used by technicians for maintenance. They are often left active even after a user changes their own password.
: Once technical support verifies your ownership, they will reply with a temporary master password or verification code. Enter this code into your DVR's local prompt to unlock the system and immediately set a new administrator password . Method 2: Security Questions Reset
Reinsert the CMOS battery, screw the casing back together, and boot up the system. The login credentials will reset back to the default admin and 123456 parameters. Best Practices: Setting a Secure New Password FAQ - Support | HI SHARP INTELLIGENCE