Ironically, the latest version of iTunes (12.12 or 12.13) sometimes has broken API calls for brand new devices. The older version 12.10.11 is known to be more stable for SHSH requests.
If you are on a restrictive office or school Wi-Fi, try using a mobile hotspot. Update 3uTools to the Latest Version
: A known software bug within the "Easy Flash" tab of 3uTools occasionally prevents SHSH communication. Step-by-Step Fixes for "Unable to Request SHSH" 1. Update 3uTools to the Latest Version how to fix error unable to request shsh on 3utools when new
: A forced downgrade is an advanced technique that can be risky. If the process is interrupted, it could potentially lead to a bricked device. Do not attempt this unless you are confident and have saved blobs. For a new device with no blobs saved, this method will not work.
He put the iPhone into DFU (Device Firmware Update) mode manually. 🎉 The Resolution Ironically, the latest version of iTunes (12
Even if you just installed it, check for an update; new patches for SHSH bugs are released frequently. 2. Verify the iOS "Signing" Status
Sometimes the "Easy Flash" method in 3uTools glitches. A known workaround is to use the integrated iTunes engine within the app. Instead of "Easy Flash," select the iTunes Flash option within the 3uTools interface. Update 3uTools to the Latest Version : A
A stable internet connection is crucial for 3utools to communicate with Apple's servers. Verify that your internet connection is working correctly:
Here’s how to fix it:
Permission issues block 3uTools from writing temporary files required for the SHSH request handshake. Running with elevated privileges often resolves "Unable to Request" errors on new devices.
The "Unable to request SHSH" error in 3uTools typically occurs during the early stages of a flash (often at ), signaling that the software cannot obtain the necessary digital signature from Apple's servers to authorize the firmware installation. Common Fixes for SHSH Request Errors