Look specifically for hasplms.exe (Sentinel LDK License Manager). If it is running, right-click it and terminate the process. Step 2: Uninstall via Windows Apps and Features
Open File Explorer and navigate to C:\Windows\System32\drivers .
If you downloaded a file named ldk_wilcom_hot_download.exe or similar, watch for these symptoms:
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: If the error persists, download the latest official drivers directly from Wilcom's download page or the Sentinel (Thales) support site .
Wait for a dialog box to appear confirming that the Sentinel Help Driver and LDK components have been successfully removed from the system. Step 4: Manually Delete Residual Files and Drivers
Malware often adds a task to reinstall itself every hour. Look specifically for hasplms
Instead of downloading unverified files, follow the official protocol to clean and reinstall the drivers:
Which format do you want?
: If you're on Windows, you might need to edit the registry to remove software entries. Use the Registry Editor ( regedit ) and search for LDk Wilcom or Wilcom, deleting relevant entries. Be very cautious with this approach, as incorrect changes can harm your system. If you downloaded a file named ldk_wilcom_hot_download
Leftover files from older Wilcom versions cause software conflicts.
If you have any physical USB security dongles attached to your machine, unplug them now.
Use the official Sentinel Runtime Clean-up Tool .