: Consult the official Intergraph Smart Licensing Help for specific instructions on managing device settings or disabling restrictive proxy settings that might interfere with the connection.
The underlying cause of Error 7502 is a broken communication chain between the CADWorx design environment and its designated validation authority. This failure usually stems from one of four primary infrastructure issues:
A less common but known cause is the absence of necessary Visual C++ Redistributable packages, which are essential for SPLM to function properly.
When you launch CADWorx, the software sends a message across your network (or within your computer) to the SPLM server to "check out" a license seat. Error 7502 indicates that this handshake has failed—CADWorx sent a request, but the SPLM server either didn't receive it or couldn't send a proper response.
SPLM relies on specific TCP/IP ports to broadcast licenses across a local network. cadworx splm error 7502
is a connectivity or communication error . In plain English, your CADWorx installation is trying to talk to the license server (or local license file), but the handshake is failing.
The core of the message is straightforward:
If the above steps don't resolve the issue, try the following advanced troubleshooting steps:
is a common licensing issue that occurs when the software is unable to communicate with the SmartPlant License Manager (SPLM) server. This error typically stops your workflow by preventing CADWorx modules from launching, often displaying the message: "Could not read data from SPLM server" . : Consult the official Intergraph Smart Licensing Help
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: Try running CADWorx as an Administrator to ensure it has the necessary permissions to access the SPLM registry keys. 5. Technical Support
Open the Windows Command Prompt and type ping [your_server_name] to verify network latency.
Which are you currently running?
The indicates that the software is unable to read license data from the SmartPlant License Manager (SPLM) server. This communication breakdown prevents CADWorx from validating your license and launching correctly. Common Causes
before attempting to launch CADWorx, as the software requires an active SPLM-based license to run. Check Firewall Settings
I can provide specific registry paths or command lines based on your setup. Share public link
Open the dashboard on the server.
Open the utility on your computer. Select the option to "Select License Machine for Client" .
"CADWorx SPLM Error 7502 — Could not read data from SPLM (SmartPlant License Manager) server. If SPLM licensing is available, configure SPLM on this computer to connect to the SPLM server and then re-start CADWorx."